Frequently Asked Questions
Everything you need to know about shopping with Patta.
What is your standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 2-4 business days, while international shipments may take 5-10 business days depending on the destination and customs processing.
How can I return an item for an exchange or refund?
Items can be returned within 14 days of receipt, provided they are in their original, unworn condition with all tags attached. Please use our online portal to initiate your return request.
Do you restock limited edition collaborations?
Most of our exclusive collaborations and seasonal drops are limited runs and will not be restocked once sold out. We recommend signing up for our newsletter to stay updated on new releases.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and region-specific options like iDEAL and Apple Pay for a seamless checkout experience.
How do I ensure I select the correct size?
Detailed size charts are available on each product page. As fit can vary between our streetwear and footwear collections, we provide specific measurements to help you find the perfect fit.
Are customs duties included in the international shipping price?
For orders outside the EU, customs duties and taxes are not included in the total price and are the responsibility of the customer upon delivery.